Support Services
Why Westcon Security support?
• Selling support also means additional margin, not only on new contracts but also on regular renewals.
• Training and maintaining support staff does not come cheap.
• Being able to forget about the support suddenly makes selling so much easier.
• Westcon Security offers a flexible service and will take calls either directly from your qualified staff or from your end-users.
• Systems need maintenance and upgrades: Let us help you with advice and performing updates.
• Partnering with Westcon Security enables you to sell products where you have no technical expertise.
Why do my customers need Support?
• Customers trust the solution you sold to them to secure their network at all times.
• With security threats, time is critical and problem solving requires instant response.
• Westcon Security service offers assistance for mission critical solutions on a 24x7 basis.
• Mission critical applications need specialist and advanced support services, with a higher service level.
• Let us help you with advice and performing updates.
• Vendor updates are only one part of keeping systems secure, the other part is to ensure security policies are properly configured without reducing business efficiency.
Westcon Security Support Services contact:
Tel +32 (0)2 461 01 40
Telephone outside working hours :
Please use the phone number specified on your SLA Certificate.
